Returns / Exchange

VENT XPRESS LTD RETURN AUTHORIZATION PROCEDURE

 

All Vent Xpress Ltd product being returned to Vent Xpress Ltd for any reason (shipping discrepancies, order entry errors, damaged, customer choice, defective product, freight claims, etc.) requires a Return Authorization Number (RMA #).

For your Return Authorization Request to be processed promptly, the following information must accompany your request:

  1. Total Quantity to be returned
  2. Vent Xpress Ltd part numbers and description
  3. Reason for the return
  4. Your complete address, a contact name, your return email and telephone number
  5. Either your PO# or our invoice # indicating date of purchase

 

The process:

Our goal is to process all Return Requests within 24 hours.

Your RMA# Request can be made by email to: admin@ventxpress.com

Our Address

#2 Chootoo Road, South Aranguez, San Juan, Trinidad

Support  (868) 240-2947
Email: admin@ventxpress.com

Opening Hours

Monday to Friday: 8:00 am-4 pm
Saturday: 9am-1pm

Careers

If you're interested in employment opportunities at Vent Xpress, please email us: hr@ventxpresstt.com